Northamptonshire Police, NGH and council services affected by worldwide Microsoft outage
“Residents can still contact us via telephone, and our website remains available. We are working to understand the full impact and will share further updates as more information becomes available” - West Northamptonshire Council
A worldwide Microsoft outage has caused disruption to key public services across Northamptonshire, affecting police reporting systems, hospital communications and council emails.
Northamptonshire Police, Northampton General Hospital and West Northamptonshire Council have all confirmed they are experiencing problems linked to the widespread technical failure.
The disruption has affected Microsoft services including Outlook, Teams and Copilot, causing difficulties for businesses and organisations around the world.
Microsoft engineers have been investigating connectivity problems since late last night, with the impact continuing into this morning.
Northamptonshire Police confirmed some of its online reporting forms had been affected and advised residents to use alternative contact methods.
Anyone requiring police assistance should call 999 in an emergency or 101 for non-emergency matters rather than attempting to submit reports online.
Northampton General Hospital has also reported disruption to some of its systems, although patients have been reassured that appointments are going ahead as planned.
A statement on the hospital's website said: “We are currently experiencing disruption to some of our systems due to the global Microsoft outage.
“Patients can still contact us by phone or our website but our teams may take a little longer than normal to respond. If you have an appointment, please do still attend.
“Thank you for your patience while Microsoft work to fix this issue.”
Meanwhile, West Northamptonshire Council said it was assessing the extent of the problems affecting its services.
The authority confirmed that its Outlook and email systems were among those experiencing disruption, although telephone lines and its website remained available.
In a statement, the council said: “We are assessing the impact, but understand that Outlook and email services are currently affected.
“Residents can still contact us via telephone, and our website remains available. We are working to understand the full impact and will share further updates as more information becomes available.”
The council thanked residents for their patience while the situation was investigated.
The disruption comes as organisations across the world attempt to restore normal communications following the Microsoft connectivity problems.