No one faces life alone: How the By My Side project is making a real difference
Life can get overwhelming fast. Whether you are navigating complex paperwork, dealing with housing issues, or managing debt, trying to figure everything out on your own can feel isolating and exhausting.


That is exactly why By My Side was created: to ensure that no one in our community has to face life’s challenges alone.
Since our launch, the impact of By My Side has been incredible. Thanks to generous funding from the Volunteering for Health grant, we have been able to expand our reach and support more people in our community than ever before.


What is By My Side?
By My Side offers completely free, dedicated one-to-one support. We don’t just give advice and send you on your way: we walk alongside you through whatever difficulties you are facing until you feel confident enough that you no longer need us.
We act as your central point of contact so you don't get bombarded by multiple agencies or forced to explain your story over and over again. You tell us your situation once, and together, we create a step-by-step plan that you remain in full control of.
Here are just a few of the ways we have been supporting people recently:
Navigating Local Services & Housing: Speaking with the council, resolving housing issues, and filling out complex application forms.
Financial & Employment Support: Assistance with finding a job, securing childcare, and negotiating debt payments.
Mental Health & Wellbeing: Providing personal, compassionate support to help reduce stress and overwhelm.
Stronger Partnerships for Better Results
We know that no single organisation has every single answer. That’s why we’ve partnered with fantastic local teams, including Citizens Advice.
If a situation requires specialist expertise outside of our direct scope, we can fast-track your information directly to those who can help. Best of all, we can attend those sessions with you, ensuring you have a familiar face in your corner every step of the way.
We Have Spaces Available – How to Get Support
Whether you need help yourself or you are a professional looking to refer a client, our doors are open, and we currently have spaces available. We welcome both personal and professional referrals.
Getting started is simple, confidential, and stress-free:
Get in Touch: Send us a message, email us at [email protected], or give us a call on 01604 586384.
Leave Your Details: Simply leave your name and the best way for us to contact you.
Your Initial Session: We will reach out to arrange an initial chat to cover everything you need. Your details remain completely confidential between you and your dedicated support worker- so you’ll never have to keep repeating yourself.
If life feels a bit too heavy right now, remember: you don't have to carry it by yourself. Reach out to the By My Side team today, and let’s take the next step together.
Join Our Team: Become a Volunteer Support Worker!
Are you passionate about making a difference? If you think you can support people struggling in our community and wish to volunteer as a support worker, we would love to hear from you!
We provide a full training package to ensure you feel fully supported and knowledgeable throughout your entire volunteering journey.
To take the first step, please get in touch with us at [email protected].
If life feels a bit too heavy right now, or if you want to help others carry the load, reach out to the By My Side team today. Let’s take the next step together.