Choose award-winning Zen Internet for fast, reliable broadband, value for money and the best customer service

In fact, according to increasing numbers of very satisfied customers, Zen Internet is doing a whole host of things right while remaining firmly committed to improving even further.

As 2024 draws to a close, this environmentally-conscious business can reflect on another highly successful year while constantly planning ahead to make sure that customers enjoy the best possible connections over the Christmas period and beyond.

Fair pricing with no sneaky rises

And with the company’s Contract Price Promise as a guarantee of no increases throughout the full contract term, now could be the ideal time for homeowners in Northampton to switch suppliers – or upgrade their existing Zen package – and avoid facing unexpected costs in the New Year.

Being named the Best Broadband Internet Service Provider by PC Pro magazine for an astounding 21 years is just the latest recognition of Zen’s unwavering appeal to consumers. For anyone seeking a fast, dependable connection, fair pricing and outstanding customer care, Zen ticks every box and more.

The recent PC Pro awards saw this growing business top the readers’ poll for reliability, customer support, value, speed and willingness to renew.

The only broadband provider recommended by Which?

Earlier this year, ISP Review highlighted Zen’s exceptional speeds, revealing them to be the UK’s fastest average upload speeds and the second fastest download speeds among all major suppliers.

The company also retained its title as the only Which? Recommended Broadband Provider for the fourth consecutive year and was named Customer Service Brand of the Year, across all sectors, in the Which? annual awards.

Network investment pays off

And what better credentials could anyone want when heading into the festive season with its inevitable extra demand for online shopping, streaming, gaming and more?

While there’s certainly a need for reliable broadband all year round, public holidays are among the peak usage times that put internet providers decisively to the test. But thanks to Zen’s ongoing investment in both network capacity and new technology, users can expect a connection that’s every bit as smooth as a warming glass of mulled wine.

Top tips to keep everyone connected

With customer service as a constant priority, Zen also has some top tips to help families make the most of home WiFi during the holidays. So whether you want to download the latest video games, stream a classic Christmas movie or video call friends and relatives, these handy hints are designed to keep everyone happy and connected:

1. Put your router centre stage

While it might be tempting to place routers discreetly out of sight, this can lead to dead spots and slower speeds. Where possible, keep your router in a central, open location to ensure the best coverage available.

2. Create a guest WiFi network

If you’re expecting several festive visitors, a guest WiFi network can help to avoid bottlenecks and keep your personal one secure. Most routers allow you to set up guest WiFi to keep your main network safe and sound.

3. Keep firmware up to date

Firmware is the software that powers your router but if it’s outdated it can lead to performance issues and security threats. You can easily enable automatic updates in settings or do a manual update instead.

4. Invest in mesh WiFi

A cutting-edge mesh WiFi system uses intelligent devices to expand your wireless connection – much more than a typical WiFi booster – by helping to provide consistent coverage throughout your home. You can visit the websiteor contact Zen’s UK-based call centre to explore the options.

5. Be prepared

If Christmas TV is one of your favourite things about the festive season, then it’s worth making sure you get the best viewing experience every time. Before you settle down to watch your favourite programmes, check that streaming apps are updated to the latest versions and close any background apps or downloads that could interfere with bandwidth.

Find out what Zen can offer you

With useful advice to stay glitch-free at Christmas from a broadband provider that outperforms others all year round, there’s every reason to put Zen high up on your festive wish list this year.

And, with the ongoing rollout of fast fibre, which Zen continues to follow in regions around the country including in Northampton, the choices for customers have never been better.

To find out what’s on offer from Zen at your home address, simply enter your postcode here. You can also call 01706 902745 and chat to the friendly team.