Northampton soft play responds after being given zero star food hygiene rating
A popular soft play frequented by thousands of families every year in Northampton has said issued a statement after being given the lowest possible score for its food hygiene on site.
Berzerk Active Play, owned and run by Trilogy Active Ltd, in Clayfield Close, Moulton Park was inspected on April 15 this year by officials on behalf of West Northants Council.
The soft play business received an official food hygiene rating of 0 out of 5 following the inspection, meaning "urgent improvement necessary".
After being approached by the Chron for comment, a spokesperson for Trilogy said: "Berzerk Active Play has historically maintained a 5-star Food Hygiene Rating.
"Following an isolated incident identified during a recent inspection, the rating is currently under review while we await a revisit from the local authority.
"We have already addressed the matter and are confident in the high standards of food hygiene and safety maintained across the facility." Berzerk, which welcomes thousands of families from across the area every year, opened in 1994 and underwent a revamp in 2022 following a £35,000 upgrade. Google show a 4.2 star rating across more than 900 reviews at the warehouse site which is home to the Coffee Box Cafe which serves a range of kids and adults meals from snacks to hot toasted paninis to pizza and hot dogs.
The Food Standards Agency (FSA) says a food hygiene rating reflects the standards of food hygiene found on the date of an inspection by the local authority. It is not a guide to food quality.
The scheme gives businesses a rating from five to zero, which is displayed at their premises and online to help people make more informed choices about where to buy and eat food.
According to the FSA, two stars means “improvement necessary”, while three stars is classed as “generally satisfactory”. One star means “major improvement is necessary” and zero stars means “urgent improvement is necessary”.