'Kind and caring' Northampton brain injury care home praised as 'good' in all areas

Inspectors found that people's privacy was respected and their dignity maintained
Christchurch Court, in Christchurch Road, was rated 'good' across the board this month by the health and social care watchdog.Christchurch Court, in Christchurch Road, was rated 'good' across the board this month by the health and social care watchdog.
Christchurch Court, in Christchurch Road, was rated 'good' across the board this month by the health and social care watchdog.

Christchurch View, an Abington care home providing specialist neuro-rehabilitation for adults with acquired brain injury, has been rated ‘good’ by the Care Quality Commission (CQC) in a new report published this month.

The service, which provides residential rehabilitation care and support for up to 13 service users, was applauded for ensuring 'consistently good' clinical outcomes and quality of life.

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Ruth Smith, CEO of Christchurch Group, added: “The group’s commitment to quality assurance is ingrained in the day-to-day running of our services - the team at Christchurch View led by Manager Suzie Smith are committed and passionate about the individuals they support, and our latest CQC report reflects the fantastic job they do.

Ruth Smith CEO of Christchurch GroupRuth Smith CEO of Christchurch Group
Ruth Smith CEO of Christchurch Group

"We provide high quality care based around individual needs and are always looking for new ways to enrich the lives of each individual, making the service a real community.

"The team at Christchurch View are exceptional and the open and fair culture are testament to the values of the team and our organisation - well done all.”

Residents at the home receive support from professionals including neurologists, psychologists, occupational therapists and speech and language therapists - equipping them with the skills to return home and achieve their goals.

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The Abington home provides community-based treatment, with local parks and shops located nearby for residents to benefit from social, educational and occupational opportunities.

The report observed residents being encouraged and supported to take part in activities both in the home and community, including a quiz, gym and cinema trips.

The report added: 'Staff sat and ate their meals with people. This encouraged social interaction and supported people in their rehabilitation around meal time etiquette.

'There was a calm and social atmosphere at the lunch time we observed.

'Staff knew people well and planned meals around the knowledge of people's likes and dislikes. At regular house meetings food menus were discussed'.

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