Northampton McDonald's reopens after ‘Convenience of the Future’ restaurant redesign

McDonald’s in Northampton has reopened after a restaurant redesign, which they say promises to deliver a better customer experience for all. Owned and operated by local Franchisee, Perry Akhtar, the Weston Favell restaurant is one of the first in Northamptonshire to undergo a ‘Convenience of the Future’ redesign.

With consumers increasingly looking for greater speed, efficiency and choice when ordering their food, McDonald’s ambitious ‘Convenience of the Future’ restaurant revamp programme will combine a new restaurant layout with the latest technology to create a more seamless and enjoyable experience for customers.

Improvements have been made for restaurant crew with a redesign of the crew rooms which will create a more relaxing and comfortable space for them to take a well-deserved break.

Perry Akhtar who owns and operates 10 McDonald’s restaurants in Northamptonshire, said:“I’m proud to reinvest in our Weston Favell restaurant - especially as McDonald’s celebrates its 50th anniversary in the UK this year! The new changes mean a better experience for all. The dining area is more contemporary, and we now have separate facilities for our dine-in customers and our couriers. It’s exciting to see the fresh new look and feel of our Weston Favell restaurant and I’m confident the changes will benefit our customers as well as our staff, by making their jobs a little easier.”

While the traditional walk-in and Drive-Thru remain core to how customers order, the redesign of McDonald’s kitchens and dining areas as part of Convenience of the Future will better integrate digital sales channels, the McDonald’s App and make smarter use of internal space to enhance the dine in experience.

With dedicated areas for the different ways to order, along with the removal of the front counters, the revamp will offer a more efficient way to order and will leave customers with more space to enjoy their meal.