Independent business owners relieved to see ‘steady flow’ of customers as Northampton shopping centre reopens

“I think everyone is just happy to be out and I’m happy they are out too”

Monday, 12th April 2021, 4:19 pm
Updated Monday, 12th April 2021, 4:20 pm
Wendy McCausland and Steve Smith were glad to welcome customers back to their sweet shop.

As lockdown restrictions ease and shops reopen, independent business owners are pleased to see customers returning.

Non-essential businesses across the country were able to reopen today (April 12), alongside personal care services and pub gardens.

Northampton town centre was buzzing with excited shoppers searching for their retail fix and businesses based at Weston Favell Shopping Centre were pleased to see a ‘steady flow’ of customers.

Sign up to our daily newsletter

The i newsletter cut through the noise

Weston Favell Jewelers was able to open for the first time in months.

The shopping centre, which has remained open during lockdown for essential shops such as Tesco and Wilko, was able to open non-essential retail such as Peacocks, Card Factory and The Works, as well as independent businesses like barbers, hair salons and other retail outlets.

Jackie Hopkinson, sales assistant at Weston Favell Jewellers, said: “It’s good to be back and welcoming customers, who have all been really happy and pleased we’re open again.

“There’s been a steady flow as people have been out spending their money.

“I had one customer say she had to go home as she’d spent too much.

More shops were open at the centre today (April 12).

“We’re hoping it will continue to pick up and we can crack on.”

Although the centre was not crowded, there was an increase in footfall compared to when only essential services were open, which benefited small businesses.

Wendy McCausland, owner of Wendy’s sweetshop, added: “It’s so nice to have real customers back in the shop.

“We’ve had a lot of regular customers coming back, which is great as I was only ten months in when it all started.

Janice Strachan was able to reopen her florist too.

“Monday is usually a really quiet day for me, so trade has not been too bad considering it is a Monday.

“I think everyone is just happy to be out and I’m happy they are out too.

“We even had people in who had been to Rushden Lakes and then came here for sweets.”

Fellow Weston Favell business owner, Janice Strachan of Flowers Just For You, continued: “I’m really happy to be back. I was so excited this morning.

“It’s been OK - there has been a steady flow of customers and they have all been really positive and glad to see us back.

“We’ve built our Facebook over lockdown and we have a lot of followers now, so hopefully they will start coming down to see us, but we have mainly always relied on passing trade.”

Follow more reopening coverage on Northampton Chronicle & Echo.

Message from the editor:

Thank you for reading this story on our website. While I have your attention, I also have an important request to make of you.

In order for us to continue to provide trusted local news on this free-to-read site, I am asking you to also please purchase a copy of our newspaper while out for your essential shopping.

Our journalists are highly trained and our content is independently regulated by IPSO to some of the highest standards in the world. The dramatic events of 2020 are having a major impact on many of our local valued advertisers and consequently the advertising that we receive. We are now more reliant than ever on you helping us to provide you with news by buying a copy of our newspaper.

Thank you