VIDEO: Northampton McDonald’s reopens with new jobs and touchscreens

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A McDonald’s restaurant has officially reopened in Northampton after installing touchscreens and hiring 20 new staff.

The restaurant in The Drapery in the town centre is now the first in the area to have touchscreens for customers to pre-order and pay before reaching the counter, as well as tablets installed in the tables.

Cllr David Mackintosh and McDonald's franchisee Perry Akhtar reopen The Drapery restaurant

Cllr David Mackintosh and McDonald's franchisee Perry Akhtar reopen The Drapery restaurant

It opened last week after a 17-day refurbishment with a team of 74 staff members, and is still looking to recruit at least 10 more.

Perry Akhtar, the franchisee, who owns six McDonald’s restaurants in the county, said: “Our turnover this weekend has already increased by 39 per cent and we have had a lot of positive feedback about the changes.

“The touchscreen system is much more efficient, giving customers the chance to spend more time sitting with their friends and families, but we still need the extra staff because it is so much busier.

“We also only prepare food when the customer orders it [rather than being pre-prepared] which may take a little longer but it makes sure the food is fresh.”

Touchscreens for customers to order and pay

Touchscreens for customers to order and pay

The restaurant area and staff room at the branch, which opened in 1981, have been redecorated with an “extreme” street graffiti theme.

There are also four Samsung tablets installed in tables at the front of the restaurant, which customers can use to play games and surf the internet for free.

It was officially opened by Northampton Borough Council leader David Mackintosh during a short ceremony this afternoon.

He said: “I remember having my fifth birthday party on the train tables downstairs - everyone knows it and it is a key part of the town centre.

“The innovative features provide something new to the town.”