UPDATED: Environmental health to take no further action against Northampton KFC despite complaints over taste of food

The KFC outlet at Riverside Retail Park, just off the A45, is being investigated by Northampton Borough Council's environmental health team.
The KFC outlet at Riverside Retail Park, just off the A45, is being investigated by Northampton Borough Council's environmental health team.

Environmental health officers say they are taking no action on a KFC restaurant in Northampton, which is trading while a refurbishment takes place inside.

Northampton Borough Council’s environmental health team launched an investigation into the KFC at the Riverside Retail Park yesterday after a complaint was made to the authority.

Only the drive-thru service is operating currently at the KFC, which is due to reopen later this month and is currently undergoing refurbishment and repainting.

Mark Brookside, from Northampton, complained to the environment health team, after he ordered the food on Tuesday and was not happy with the quality of the food. He was concerned his quality issue was linked to the refurbishment going on at the restaurant.

However a spokesperson for Northampton Borough Council said this afternoon: “After visiting, our inspector was satisfied that suitable measures were in place to allow the drive through to remain open while the seating area is being refurbished.”

Visitors to the KFC can clearly see a large skip outside the eatery.

The restaurant area is also covered in white sheets while contractors complete the work.

Attempts have been made to contact KFC and the franchise holder of the Riverside outlet, though neither have responded.