The 'unnoficial agony aunt' of Northampton retires after 32 years working in the same shop

The St James Residents Association has paid tribute to Pam Williams, of Althorp Road, who served her last customers in the greengrocers in St James Square yesterday.

Mrs Williams has worked under three different employers over the years, with the shop's name changing from Perkins to Browns and finally Alfred Searles during that time.

As a result, the association says she has become "one of the fixtures and fittings" of the St James community - even describing her as the "unofficial agony aunt of "Jimmies enders."

Chairman, Graham Croucher, said: "On behalf of the committee and St James residents, I want to thank Pam for her service to the community, for she has given, which these days is a rare commodity; old fashioned customer service.

"She has not just been an employee in the local grocers but a familiar, friendly face, always on hand to give advice and help where she can and in turn become a friend to thousands.

"Her contribution to our community is immeasurable. We wish her well in her retirement, she has earned it.”

Her boss, Alf Searle, said: “Pam has served her community well and her achievement is remarkable, working in the same shop for 32 years under several employers.

"She is a hard worker and we have enjoyed, immensely, working alongside her. We will miss her, and we thank Pam for her service, and wish her all the very best in her well-earned retirement.”

Mrs Williams has also been a committee member of St James Residents Association for several years and has vowed not to give up her voluntary work.

She is set to launch a book club on November 17 at St James Library, but other than that she intended to spend more time with husband Ted, her children and her grandchildren.

Pam has been a familiar figure for many years in St James and has made many friends in that time," continued Mr Croucher. "She is a role model."