Public invited to have their say on Northamptonshire hospital ahead of inspection

The Care Quality Commission will inspect Kettering General Hospital on September 2
The Care Quality Commission will inspect Kettering General Hospital on September 2

Patients are being asked to tell a watchdog their views on Kettering General Hospital ahead of an inspection.

England’s Chief Inspector of Hospitals is inviting members of the public to tell his inspection panel what they think of services.

The feedback will help inspectors decide what to look at when they inspect the trust beginning on September 2.

To ensure the views of patients and the local community are properly heard, the inspectors will be a listening event at the following venue:

• Tuesday, September 2 at Corn Market Hall, London Road (car park entrance), Kettering, NN15 7QA, starting at 6.30pm.

Attendees can find out more about the inspection process, tell the team about their experiences of care from the past year and to say where they would like to see improvements made in future.

Sir Mike said: “The new inspections are designed to provide people with a clear picture of the quality of the services in their local hospital, exposing poor or mediocre care as well as highlighting the many hospitals providing good and excellent care.

“We know there is too much variation in quality – these new in-depth inspections will allow us to get a much more detailed picture of care in hospitals than ever before.

“Of course we will be talking to doctors and nurses, hospital managers and patients at the trust.

“But it is vital that we also hear the views of the people who have received care at the trust, or anyone who wants to share information with us. This will help us plan our inspection, and so help us focus on the things that really matter to people who depend on this service.

“This is your opportunity to tell the team what you think, and make a difference to the NHS services in the local area.”

Sir Mike’s inspection team is expected to look in detail at eight key service areas: A&E; medical care (including frail elderly); surgery; intensive/critical care; maternity; paediatrics/children’s care; end of life care; and outpatients.

A full report of the inspectors’ findings will be published by the Care Quality Commission later in the year.

The trust will be one of the first to be given one of the following ratings under the new scheme: Outstanding, Good, Requires improvement, Inadequate.