Rillwood Medical Centre

Northampton's worst GP surgeries for making an appointment, according to their patients

Patients of GP surgeries were asked a series of questions on behalf of the NHS in March 2018 about how they rated the surgery where they were registered.

Among the GP Patient Survey question categories was 'Experience of making an appointment' and these are the Northampton surgeries that fell into the bottom 25 per cent nationally, and were therefore described by the NHS as 'among the worst' for this category.

59.3 per cent of respondents answered  'very good' or 'fairly good' for appointment satisfaction. (Overall experience:  81.3 per cent)

1. Eleanor Cross Healthcare

59.3 per cent of respondents answered 'very good' or 'fairly good' for appointment satisfaction. (Overall experience: 81.3 per cent)
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59.3 per cent of respondents answered  'very good' or 'fairly good' for appointment satisfaction. (Overall experience:  81.3 per cent)

2. Whitefields Surgery

59.3 per cent of respondents answered 'very good' or 'fairly good' for appointment satisfaction. (Overall experience: 81.3 per cent)
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56.7 per cent of respondents answered  'very good' or 'fairly good' for appointment satisfaction. (Overall experience:  80.1 per cent)

3. Langham Place Surgery

56.7 per cent of respondents answered 'very good' or 'fairly good' for appointment satisfaction. (Overall experience: 80.1 per cent)
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56.5 per cent of respondents answered  'very good' or 'fairly good' for appointment satisfaction. (Overall experience:  85.5 per cent)

4. Park Avenue Medical Centre

56.5 per cent of respondents answered 'very good' or 'fairly good' for appointment satisfaction. (Overall experience: 85.5 per cent)
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