Northampton hospital receive Macmillan quality award

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A Northampton hospital has been awarded the Macmillan Quality Environment Mark (MQEM) in recognition of meeting the standards required by people living with cancer. 

BMI Three Shires, in Cliftonville, received the award for services provided in their treatment of cancer.

Standards for the MQEM were set after extensive research and consultation with cancer sufferers and medical professionals and are based on a series of core patient values including privacy and dignity, comfort and wellbeing and choice and control.

Sharon Wilson, Director of Nursing at the hospital, said: “At first we carried out a self-assessment to be confident we were achieving the high level of standards.

“This was followed by external assessors, one a cancer services user from a different region, looking at the patient’s journey through the service and during their time at the hospital along with things such as catering facilities, cleanliness, patient involvement patient information and the manner in which the hospital reacted to feedback.

“It was a tough and rigorous assessment but I am delighted to say we came through it well and will proudly display our MQEM plaque.”

The plaque presentation, carried out by hospital Chairman Charles Wake, was also attended by Kate Myley who has been a patient at Three Shires for several years.

She said: “Everyone here is so kind and caring and I am delighted to see that being recognised by this award. The staff here feel like part of my family now as I have got to know them so well.

“From my very first visit through some very bad times they have helped and encouraged me in every way possible. I really can’t thank them enough.”