Northampton commuter fined three times despite paying for parking by telephone

A disgruntled man, who has paid to park at Northampton train station most days for two years, has been fined three times in eight months over parking tickets paid by phone.

Friday, 3rd March 2017, 4:26 pm
Updated Friday, 24th March 2017, 11:10 am
A London commuter has slammed a train station parking operator after he's fined three times over tickets paid for by phone.

Kaizer Farook of Spinney Hill catches the train to London for his job and always pays to park his car by phone.

However, he claims that this method does not issue a parking ticket to display on his windscreen and subsequently he has unfairly been ticketed three times.

He said: "If you buy a ticket over the phone, it doesn't give you a physical ticket of any sort.

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"It is quite distressing to keep appealing. I come back from work after a hard day and there's a ticket on your car. It's quite stressful.

"I don't usually complain about anything, but, after three tickets unjustly received, I feel it's time I spoke out as I wouldn't be surprised if other commuters are also suffering similar 'customer service' from the parking firm."

Mr Farook overturned the first appeal last May but has since been fined twice in last month and is now in the appeal process.

Train operator London Midland said the car park at Northampton train station is operated by their agents, Indigo, on their behalf.

A spokesman for London Midland said: "We are contacting Indigo to enquire about the three cases you have brought to our attention."