NatWest branch in Northampton to close in September putting six jobs at risk

Natwest in Kingsthorpe
Natwest in Kingsthorpe

A branch of NatWest in Kingsthorpe, Northampton, is to close in September, the bank has announced.

A Natwest spokesman said the number of transactions taking place at the branch has dropped by 24 per cent since 2011 and only 77 customers use the branch on a regular weekly basis.

A total of six staff work at the branch, which will close on September 3, and the bank said it is aiming to redeploy them.

The spokesman said: “We are committed to following the UK Government protocol on branch closures, and we have made the decision following careful consideration of a wide range of factors including branch usage and the alternative ways our customers can bank with us locally.

“Our customers are increasingly using alternative ways to bank with us such as online and mobile banking. As a result, branch transactions have declined by around 36 per cent since 2010 whilst online and mobile transactions have grown by more than 300 per cent. Only nine per cent of their total transactions are now undertaken in branches in comparison to 25 per cent in 2010.

“We are writing to all of our customers who use the branch, as well as displaying posters in branch to let them know of the closure. Between now and the closure date, we will engage with all of our customers, local businesses and the wider local community to make sure they are aware of the alternative ways of accessing their banking with us in the local area, and to answer any questions they might have.

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