A concerned relative of a patient at Northampton General Hospital has expressed her anger that a lift near to the ward was out of action for more than a week.
The relative, who did not wish to be named, said all the patients on Knightley ward had been left “stranded” due to the fact a lift in a nearby corridor had not bee working since last Wednesday (October 14).
The relative said: “On Saturday, I met a gentleman who had come to collect his mother, he can collect at weekends as he works away. As she could not get down the stairs, she will need to stay another week, until the lift is fixed, before he can collect her.
“This is a drain on him and his elderly mother, and also his concern along with not getting her home, was the occupation of a valuable bed for another patient.”
A spokesman for the hospital said the lift was due to be fixed yesterday (Friday) and said “patients were not at risk”.
The spokesman said: “The lift has been out of action since last Thursday evening. The lift motor has failed and cannot be repaired in situ. It has been sent to a specialist for repair. It will be returned and re-fitted tomorrow.
“Patients are not at risk and there are contingency plans in place in the event that patients need to be moved.”