Almost a third of NGH staff have been bullied harassed or abused by a colleague in last 12 months

A total of 29 per cent of Northampton General Hospital staff have been bullied abused or harrassed by a work colleague, a survey suggests.

Friday, 8th April 2016, 6:26 am

The results are in a National Staff Survey answered by 1,442 members of staff across many different roles.

Hospital bosses said the scale of the problem had not altered from a year previously.

A spokeswoman said: “We continue to regard all instances of harassment and bullying as unacceptable. The national survey indeed reports our score as 29 per cent, the same as 2014, so we’ve recognised the need to place further emphasis in this area.”

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There are a total of three ongoing bullying and harassment cases within NGH Trust.

The medicine directorate has two cases and the other is in the surgery department.

NGH said its revised policy on the issue was launched last year, with compulsory inclusion within its staff induction days.

Help will also be given to staff to “recognise, address and report” potential harassment and bullying.

Elsewhere in the survey, 34 per cent of respondents saw a potentially harmful error or near miss in the last month.

No senior member of medical staff was available for comment on the near misses issue when approached by the Chron yesterday, which was the first day of the junior doctors strike.

The survey also revealed that staff awarded the hospital 3.6 out of a maximum of 5 point for recommending NGH as a place to work and also for feeling satisfied with quality of care.

The spokeswoman said: “Year on year, we’ve maintained steady progress with ten statistically significant improvements since 2014. These include overall staff engagement and staff recommendation as a place to work or receive treatment.”