A Northampton family complained to the council after finding a traffic management vehicle that parked on double yellow lines on their road was not given a parking ticket.
Andrea Trueman, from Shelley Street in Kingsley, said: “I have confronted the traffic warden and he told me that maintenance vehicles are allowed to park on double yellow lines if they are involved in current roadworks - but there isn’t any work going on in the area at all.”
The vehicle belongs to independent traffic management specialists, Chevron TM, which, according to the firm’s website, does not have a base or any projects going on in the Northampton area.
Highway maintenance vehicles are only exempt from normal parking rules if they are seen to be involved in works.
Mrs Trueman said: “My mother is a carer and parked there once when she got home late for work because there was nowhere nearby to park and she didn’t feel safe walking a longer distance in the area.
“Yes, she should have been fined at any normal time of day, but my dad got up at 5am to move the car early and found a parking ticket had been put there at 3.38am.”
After being contacted by the Chron, Chevron said it had no idea one of its drivers had parked illegally and apologised.
A spokeswoman said: “It is the responsibility of our drivers to park legally and in a safe area. We thank you for bringing this to our attention and we will speak to the driver concerned to make sure that this does not happen again in the future.
“Chevron apologise for any inconvenience this may have caused.”
Northamptonshire County Council said they would investigate the Chevron van’s parking and the ticket given to Mrs Trueman’s mother, as neither were normal policy.
However, parking attendants are allowed to give fines 24 hours a day if they spot a vehicle on double yellow lines.
A spokesman said: “Any vehicle that is observed parked in contravention of restrictions should be issued with a penalty charge notice unless they have permission or they are observed carrying out maintenance.
“Any issue raised by a resident, such as this, will be investigated.”