Northamptonshire 24/7 mental health hotline launched

The phone line is open to all

By Kate Cronin
Tuesday, 28th April 2020, 8:28 pm
The new mental health hotline has been officially launched NNL-200428-202354005

Northamptonshire Healthcare NHS Foundation Trust (NHFT) and the mental health charity Mind have collaborated to launch 24/7 mental health support number for the people ofthe county.

The mental health number has been designed to be the only number you need to call for mental health support in the county.

When someone calls, a trained member of staff will find the right support for them, whether this is from the NHS; the voluntary and community sector; or advice over the telephone.

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Anyone in Northamptonshire is welcome to call, whether they are currently receiving mental health treatment or not. Existing service users can use the number as an alternative way to contact the service already supporting them as well as a way of speaking to someone out of hours.

Healthcare professionals such as GPs can also call in order to refer their patients to services for support.

Anne Rackham, Director of Mental Health at NHFT said, “NHFT has an established working partnership with Mind – we work together to provide out-of-hours Crisis Cafes available across the county throughout the week. The mental health number was a natural progression of our collaboration and commitment to making mental health services simpler to access.

"A single number for the public and professionals to call at any time of day or night simplifies the way into mental health services, and will provide an improved service to the people of Northamptonshire.”

Anyone in Northamptonshire can reach mental health support at any time by calling the new hotline on 0300 330 10 11.

More information is available here