Northampton commuter fined three times despite paying for parking by telephone

A London commuter has slammed a train station parking operator after he's fined three times over tickets paid for by phone.
A London commuter has slammed a train station parking operator after he's fined three times over tickets paid for by phone.

A disgruntled man, who has paid to park at Northampton train station most days for two years, has been fined three times in eight months over parking tickets paid by phone.

Kaizer Farook of Spinney Hill catches the train to London for his job and always pays to park by phone calling a number and receiving receipts by email and text message.

However, this method does not result in a ticket to display on his windscreen. Consequently, he has been unjustly ticketed three times.

He said: "If you buy a ticket over the phone, it doesn't give you a physical ticket of any sort.

"It is quite distressing to keep appealing. I come back from work after a hard day and there's a ticket on your car. It's quite stressful.

"I don't usually complain about anything, but, after three tickets unjustly received, I feel it's time I spoke out as I wouldn't be surprised if other commuters are also suffering similar 'customer service' from the parking firm."

Mr Farook overturned the first appeal last May but has since been fined twice in the last month and is now in the appeal process.

Train operator London Midland said the car park at Northampton train station is operated by their agents, Indigo, on their behalf.

A spokesman for London Midland said: "We are contacting Indigo to enquire about the three cases you have brought to our attention."