Supermarket retailer scraps coin-operated trolley locks at Northampton stores

Picture: Morrisons NNL-140307-092000001
Picture: Morrisons NNL-140307-092000001

Coin-operated locks on shopping trolleys at two Northampton supermarkets are to be scrapped.

Morrisons has announced that “following customer feedback” the locks will be removed at its Victoria Promenade and Kettering Road stores. Previously shoppers have had to insert a £1 coin or token to release a trolley from the bay.

Dan King, store general manager for Morrisons Kettering Road, said: “Our nation is getting busier and we have less free time than previous generations.

“Customers in Northampton have told us that they want a quicker shop. The removal of trolley locks is just one of the many improvements we are making to our store – to make for a faster and easier shopping trip.”

A spokesman said: “Morrisons is leading the way in the removal of trolley locks across its stores nation-wide. 150,000 locks will be removed from stores this July.

“The activity forms part of a significant investment programme to make shopping trips easier for customers. Improvements include the redesign of stores, the extension of opening hours, the updating of car park controls and improvements to baby change and toilet facilities.”