Northampton General Hospital is inviting people to nominate members of hospital staff who go the extra mile to care for patients.
Chief executive Dr Sonia Swart said: “Every year the hospital holds an awards ceremony to recognise ‘stars’ nominated by their colleagues, but this year we want to encourage our patients, visitors and members of the public to make nominations too.
“I’m pleased to say that we get a continuous stream of letters thanking us for providing great care, and they often arrive in greater numbers when we, or the NHS in general, have been in the news.
Many of them begin ‘I feel I must write to say thank you because, despite what I have heard or read in the media about our health service, everything went well and the staff were wonderful…’.
“This year we want to recognise some of the great work that is done here – every hour of the day, every day of the year – by inviting nominations for the NGH annual awards.
“Our vision is to provide the best possible care for all our patients, and that is why we have called them the NGH Best Possible Care Awards. If you or a friend or family member has been treated extraordinarily well by our staff and you would like to nominate them, we would love to hear from you.”
There are eight categories of award, and the nomination form and criteria for each award can be found on the hospital’s website www.northamptongeneral.nhs.uk
Nominations must be received by 5pm on Friday 28 February 2014.
The eight awards are:
Patient Experience Award: This award recognises an individual or team giving the highest quality of clinical care. They will have sought to go beyond their job description to treat people with the highest level of care, courtesy and kindness.
Clinical Team of the Year: Awarded to a team that has demonstrated consistently-high quality clinical care, achieving the highest standards of patient safety and outcomes.
Non-clinical Team of the Year: Awarded to a team that has demonstrated consistently-high standards and achieved a lasting impact through working in partnership with frontline services.
Volunteer of the Year: Awarded to a volunteer or group of volunteers who have made a significant contribution to NGH services.
Patient Safety Award: Awarded to an individual or team who show creative, inspired or original thinking that has led to measurable improvements in services through considerable change in safety.
Unsung Hero Award (non-clinical): This award recognises the achievements of individuals who go above and beyond their job description, showing commitment, vision, determination and drive.
Unsung Hero Award (clinical): This award recognises the achievements of individuals who go above and beyond their job description, showing commitment, vision, determination and drive.
Outstanding Contribution: This award recognises the exceptional contribution made by an individual to their chosen field of work – whatever and wherever that may be. The winner will be able to demonstrate a strong track record over a number of years, in their chosen career and show how their work has impacted on service users, patients, carers and/or staff.