A former soldier from Northampton has been told there are no doctors available in Northamptonshire to assess the injury that forced him out of the army.
Clint Kilby, aged 34, from Lings, was serving with the Royal Anglians in Cyprus when he fell out of a helicopter, badly injuring the cruciate ligaments in a knee.
The accident happened in 2002 but the injury, which dislocated and ruptured the muscles, has grown significantly worse and he now struggles to walk unaided.
The former infantryman could be eligible for an increase in his war pension to help him adapt, but Atos Healthcare, the company employed by the Government to assess people for benefits, said no doctors in the county have been available to see him since September 20.
Mr Kilby said: “It’s infuriating that I’m losing out on money while I’m waiting for Atos to sort themselves out.
“My original appointment was cancelled and I was then told no doctor was available in Northamptonshire or even Leicestershire to assess me.
“They don’t even have any idea when a doctor will be available. Not only am I without the potential extra money that I need, I have no prospect of even being seen. People can’t plan their lives like this.”
An Atos spokeswoman said it assessed about one million claims a year across the country and did not have enough doctors on its books to give everyone an appointment when they wanted one.
She admitted that for someone with Mr Kilby’s condition, he may have to wait “a few weeks” longer.
She added: “We will be rearranging an appointment for Mr Kilby as soon as possible with an appropriately-trained doctor.”