The family of a 97-year-old woman have had to leave clinical waste outside their Northampton house for several weeks after regular collection were missed.
Jessica Farquharson, of Gloucester Crescent, Delapre, has cancer and dementia and, in the course of caring for her, her family need to dispose of soiled items and needles safely.
Enterprise, the private firm that also collects rubbish and recycling for Northampton Borough Council, is supposed to take away the special yellow waste bags once a week.
But it missed three collections in a row, leading to the bags piling up outside.
Kevin Price, Mrs Farquharson’s son-in-law, said: “They left us in a position where we didn’t want it outside because it’s not fair on the neighbours to attract vermin.
“But we couldn’t have it in the house because it was so unhygenic.
“It is an obvious health hazard so I can’tunderstand why it isn’t a priority.”
Mr Price said the latest missed collection is the fourth period where he or his wife have been forced to complain.
Councillor John Caswell, cabinet member for the environment, said: “We are sorry this customer did not get the waste collection they were expecting. Crews collected the waste this week and the situation will be monitored to make sure it is collected at the right time”.