A family fuming at what they see as an unjust £6,000 court fine from T-Mobile drove all the way to its headquarters to pay the whole bill in coins.
Vicky and Neil Goodall visited the firm’s headquarters in Hatfield on Friday but were told the fine would not be accepted in this way.
Mrs Goodall had hoped to deliver the money “in as awkward a fashion as possible”.
She was held personally liable for a phone contract cancellation charge when her company went into liquidation in 2010, a debt she argued should have been the firm’s and not hers.
At Northampton Crown Court in January, a judge ruled the £3,799 bill was her responsibility, not a debt of her firm, ASG Electrical. With interest, it is now close to £6,000.
The couple, of Farm Close, Kingsthorpe, have fought the outcome ever since and say they are furious with the behaviour of the phone giant.
Mrs Goodall said: “They will argue that they had a legal right to do what they did, but what about morals? They didn’t wait to allow us to appeal before rushing in hard and fast with as much enforcement as they could.
“I think their behaviour has been appalling, cruel and heartless.”
The couple have now written to the Attorney-General, their MP and the Information Commissioners Office.
The Chron approached T-Mobile with a long list of questions about the case, and it refused to put anyone up for interview.
A spokesman for the firm, now known as Everything Everywhere, said it did not comment on legal matters.
Mrs Goodall said: “I don’t know if I feel disappointed, angry, let down or just glad it’s over.
“I think T-Mobile is a company with poor morals and attitude and I will spend the rest of my life making sure I tell everyone about what has happened.”