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Royal Mail deliver 93 per cent of first class post on time in Northamptonshire

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Royal Mail delivered an on target performance in the Northamptonshire postcode area for the financial year 2013-14 with 93.1 per cent per cent of first class mail delivered on time, the next day after posting.

Nationwide, Royal Mail beat its 93.0 per cent first class mail target with 93.2 per cent of this mail delivered next working day. It also exceeded its second class mail target of 98.5 per cent, delivering 98.9 per cent of this mail within three working days.

Royal Mail has one of the highest service specifications of any major European country.

Royal Mail is the only UK mail delivery company required to publish quality of service performance against delivery targets every quarter.

Royal Mail also beat its national targets during the fourth quarter of the year, delivering 93.4 per cent of first class and 99.0 per cent of second class mail on time.

The results were published in the latest Royal Mail Quality of Service report, covering the fourth quarter of the financial year.

Tony Fox, Royal Mail operations director, said: “Our people have continued to deliver to a very high standard in the Northamptonshire postcode area and across the UK, against one of the highest service specifications of any major European country. I would like to thank our postmen and women for their ongoing commitment and dedication.”

 

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