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Natwest to close three branches in Northamptonshire due to fall in customer numbers

Natwest, Long Buckby

Natwest, Long Buckby

Three branches of Natwest are set to close in Northamptonshire, it has been confirmed.

Natwest branches in Long Buckby, Thrapston and Raunds will all close before the end of the year due to a fall in the number of transaction over the last few years.

A spokesman for Natwest said: “We have taken the difficult decision to close our NatWest Long Buckby, Thrapston and Raunds branches.

“Long Buckby will close on 24 November, Thrapston will close on 2 December and Raunds will close on 4 December 2014.

“The number of transactions taking place at these branches have fallen over the last few years.”

Natwest said that both the Thrapston and Raunds branches are each open for 8 hours per week, and there are only, on average, 20 customers using each of these branches on a weekly basis.

For the Long Buckby branch, the number of transactions taking place at this branch has fallen by 29 per cent over the last few years. The branch is only open for 10 hours each week and only 23 customers use this branch regularly, on a weekly basis.

The spokesman continued: “Over our whole branch network there has been a 30 per cent drop in branch transactions since 2010 as people do their banking where and when it is convenient for them, whilst online and mobile transactions have grown by over 200 per cent.

“We expect these trends to continue as more and more of our customers bank with us through our mobile app, by online and telephone and through our upgraded ATM network.

“When we close a branch, we take a number of factors into account including usage and alternative ways to bank with us in the local area.”

Natwest said it has taken a number of measures to ensure that customers will still have access to banking in the area including withdrawing money from local post offices, while the ATM will remain at the Long Buckby branch.

The spokesman added: “We’ve advised staff and we’re writing to our customers to make them aware of the closure and the different ways they can still bank with us. If customers or local businesses are concerned about how this will impact their banking, they can go into the branch where staff will be happy to discuss the alternative ways to bank with us.”

 

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